Tenant FAQs

No. We operate on a first-come, first-served basis. To secure a rental, you must complete an application and submit all required fees and documents.

Typically, move-in costs include the first month’s rent and a security deposit. Some properties may also require last month’s rent, depending on lease terms.

Applicants must be at least 18 years old or the legal age required to sign a lease in your jurisdiction.

Yes. Deposits are refundable, provided the lease terms are met and there’s no damage beyond normal wear and tear. Deductions may apply for cleaning, repairs, or unpaid rent.

A cosigner may be needed if your income, credit, or rental history doesn’t meet our criteria. All cosigners must meet financial qualifications and agree to guarantee the lease.

You can apply online through our application portal. Be prepared to provide proof of income, identification, and pay the non-refundable application fee.

Rent can be paid online via your Tenant Portal, by ACH transfer, or by other methods outlined in your lease. We encourage online payments for speed and convenience.

That depends on the property and lease terms. Always check your agreement first and contact management for approval. Additional pet deposits or fees may apply.

All tenants listed on the lease are responsible for the full term. If one roommate wants to remain, they must qualify independently or find a replacement tenant with management approval.

Check your lease for the required notice period—typically 30 or 60 days. Submit your written notice to vacate before the deadline to avoid penalties.

Routine maintenance is handled by J Street Properties Group. However, tenants are responsible for any damage resulting from negligence or misuse. Always report issues promptly through the Tenant Portal.